Frequently Asked Questions (FAQs)
Welcome to Sanitaryandfittings.com – Your Destination for Premium Spaces
What products does Sanitaryandfittings offer?
Sanitaryandfittings.com offers a wide range of premium sanitaryware and kitchen products designed for modern homes and commercial spaces.
Our collection includes wash basins, wall-hung and floor-mounted commodes, kitchen sinks, taps, bathroom accessories, shower sets, hobs, hoods, and gas stoves.
We provide complete bathroom and kitchen solutions that combine style, durability, and functionality—trusted by homeowners, architects, and interior designers across Pakistan.
Are your products suitable for both residential and commercial projects?
Yes, all products at Sanitaryandfittings.com are suitable for both residential and commercial projects.
Whether you’re furnishing a home, hotel, office, or apartment building, our sanitaryware, kitchen sinks, taps, commodes, wash basins, and accessories are designed for durability, functionality, and modern aesthetics.
Trusted by homeowners, builders, and interior designers across Pakistan, our products offer long-lasting performance for every type of space.
Where are your products manufactured?
Most products available at Sanitaryandfittings.com are proudly manufactured in Pakistan, using high-quality materials and advanced technology.
We work closely with trusted local brands like Brite Sanitary Ware, Dell Sanitary Ware and others known for their durable sanitaryware, kitchen fittings, and bathroom accessories.
Our goal is to offer reliable, stylish, and affordable solutions—made to meet the needs of both residential and commercial spaces.
Can I see the products physically before purchasing?
Yes, you can view our products physically before making a purchase.
Sanitaryandfittings.com has in-store display options where customers can explore wash basins, commodes, kitchen sinks, taps, hoods, stoves, and more in person.
Visit our showroom to experience the quality, design, and finish of each product before placing your order. For customers shopping online, we also provide detailed images, descriptions, and expert support to help you choose confidently.
How can I place an order?
Placing an order at Sanitaryandfittings.com is quick and easy.
Simply browse our wide range of sanitaryware, kitchen sinks, taps, stoves, wash basins, commodes, and accessories, add your desired products to the cart, and proceed to checkout.
You can complete your purchase with cash on delivery or choose from other secure payment options. For assistance, our customer support team is available to guide you every step of the way.
Do you offer delivery across Pakistan?
Yes, Sanitaryandfittings.com offers fast and reliable delivery across Pakistan.
We deliver all our sanitaryware and kitchen products, including wash basins, commodes, sinks, taps, hoods, stoves, and accessories, to major cities and remote areas nationwide.
Enjoy the convenience of doorstep delivery, with cash on delivery available for most items. Your order is packed securely to ensure safe and damage-free arrival.
Do You Offer Cash On Delivery (COD)?
Yes, Sanitaryandfittings.com offers Cash on Delivery (COD) for selected items only.
COD is not available on sanitary ware products such as wash basins, commodes, and other ceramic items due to their fragile nature.
However, you can enjoy COD on fittings, taps, kitchen sinks, hoods, stoves, and accessories. All orders are safely packed and delivered nationwide with full support from our team.
Who is responsible for paying the delivery charges?
At Sanitaryandfittings.com, delivery charges are paid by the customer unless stated otherwise during a special promotion or offer.
Shipping costs depend on the product type, weight, and delivery location across Pakistan.
We ensure all wash basins, commodes, kitchen sinks, taps, stoves, and accessories are securely packed and transported through trusted courier services for safe delivery.
What payment methods do you accept?
You can pay via Bank Transfer, EasyPaisa, JazzCash, and Cash on Delivery (COD)—available only for non-ceramic items like taps, kitchen sinks, hoods, stoves, and accessories.
All payments are processed securely to ensure a smooth and reliable shopping experience across Pakistan.
Do you offer installation services?
Currently, Sanitaryandfittings.com does not offer installation services.
However, all our products—including wash basins, commodes, kitchen sinks, taps, hoods, and stoves—are designed for easy and hassle-free installation by professional plumbers or technicians.
What if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product from Sanitaryandfittings.com, please contact us immediately for a quick resolution.
We carefully inspect and pack all sanitaryware, kitchen sinks, taps, hoods, and accessories, but if any issue arises, we’re here to help.
Simply share pictures of the damaged or wrong item within 24 hours of delivery, and our team will guide you through the replacement or return process as per our policy.
What should I do if a product is defective or not working properly?
If you receive a defective or non-functional product from Sanitaryandfittings.com, please contact us immediately for support.
We will assist you with a replacement or resolution based on the issue and product type.
Please note that imported items are not covered under warranty, but we ensure all products are tested and packed securely before dispatch.
For locally manufactured products, warranty terms apply as per brand policy. Report any issues within 24 to 48 hours of delivery along with photos or videos.
Do you offer warranty or service for your products?
Yes, Sanitaryandfittings.com offers warranty on selected locally manufactured products, depending on the brand and product category.
Items like wash basins, commodes, taps, kitchen sinks, hoods, and stoves may come with brand-backed warranties that cover manufacturing defects.
However, imported items are not covered under warranty. For full details on warranty or service support, please refer to the product description or contact our customer care team before purchase.
How do I file a service or warranty claim?
To file a service or warranty claim at Sanitaryandfittings.com, simply contact our customer support team with your order details.
Provide clear photos or videos of the issue, along with the invoice or order number, so we can verify the claim.
Warranty applies only to eligible locally manufactured products such as taps, kitchen sinks, hoods, stoves, and fittings.
Imported items are not covered under warranty, so please review product details before purchasing.
Our team will guide you through the claim process based on the brand’s terms and conditions.
Are repairs or replacements free under warranty?
Repairs or replacements under warranty at Sanitaryandfittings.com are free for eligible locally manufactured products with valid claims.
If your taps, kitchen sinks, hoods, stoves, or fittings develop a manufacturing defect within the warranty period, we will provide repair or replacement at no cost.
However, warranty does not cover damage due to misuse, improper installation, or wear and tear, and imported items are not covered under warranty.
Always check product-specific warranty terms before purchase or contact our support team for details.
Do you offer bulk pricing or dealer discounts?
Yes, Sanitaryandfittings.com offers bulk pricing and special dealer discounts on a wide range of products.
Whether you’re purchasing wash basins, commodes, kitchen sinks, taps, hoods, stoves, or bathroom accessories for a project or resale, we provide competitive rates for large orders.
Builders, contractors, and dealers across Pakistan trust us for reliable supply, quality products, and affordable pricing.
To get a custom quote or dealer package, please contact our sales team directly.
How can I stay updated with new arrivals and promotions?
To stay updated with new arrivals, exclusive deals, and ongoing promotions at Sanitaryandfittings.com, subscribe to our newsletter and follow us on social media.
Be the first to know about latest wash basins, commodes, kitchen sinks, taps, stoves, hoods, and bathroom accessories added to our collection.
You’ll also receive updates on seasonal discounts, limited-time offers, and featured product launches—directly in your inbox or newsfeed.
